Shipping policy

Puraviele Delivery Policy

At Puraviele, we are committed to delivering your order safely, efficiently, and with care. This Delivery Policy explains how orders are processed, shipped, and delivered.

We offer a range of shipping options depending on your location and courier availability. Shipping fees are calculated at checkout, and any available free shipping offers will be displayed before you complete your purchase. Delivery options and transit times may vary by destination.

Orders are typically processed within 3–6 business days after payment confirmation. Delivery times are estimates only and may be affected by customs clearance, courier delays, weather conditions, or other factors beyond our control. Orders are processed on business days only, excluding weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor the status of your delivery.

For international orders, customs duties, import taxes, and other local charges may apply depending on your country’s regulations. These charges are the responsibility of the customer. Please ensure that all shipping information provided at checkout is accurate and complete to avoid delays or returned shipments.

If your order arrives damaged, incomplete, or incorrect, please contact us within 2 days of delivery with your order number and, where possible, clear photographs of the item and packaging. We will review the issue and work to provide a suitable resolution as quickly as possible.

For information regarding returns, refunds, or exchanges, please refer to our Return & Withdrawal Policy.

We may update this Delivery Policy from time to time, and the latest version will always be available on our website.

For any questions about shipping, delivery, or your order, please contact us at support@puraviele.com.

Puraviele
Pure. Intentional. Everyday Living.